Return Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at geethikahairoil@gmail.com. If accepted, our courier partner will pick up the product within 3 days. Ensure the product is in original packaging with all tags.
You can always contact us for any return question at geethikahairoil@gmail.com.
Damages and issues
Inspect your order upon delivery and contact us immediately if the item is defective, damaged, or incorrect.
Exceptions / Non-returnable items
Personal care goods (such as hair oil and beauty products) are non-returnable due to hygiene and safety reasons.
Exchanges
To exchange, return the item first and place a new order after approval.
Refunds
Once approved, refunds are processed within 10 business days to your original payment method. It may take additional time for your bank to reflect the amount.
If more than 15 business days have passed, contact us at geethikahairoil@gmail.com.
Hair oil products are non-returnable due to hygiene considerations. Please review product details carefully before purchase.
If you receive a damaged or incorrect product, report it within 2 days of delivery. Our team will review and take appropriate action.
For warranty-related issues, please contact the manufacturer directly.
Trade name: Geethika
Phone: +91 9847644412
Email: geethikahairoil@gmail.com
Address: Earimala, Nayarkuzhi po, Kozhikode, 673601, Kerala, India